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161Troubleshooting
Cannot Print Properly from a Photo Index Sheet
Cannot Remove a Memory Card
Scanning Problems
ScanGear Won’t Start
Other Scanning Troubles
Refer to the Scanning Guide on-screen manual.
Cause Action
“Failed to scan Photo Index Sheet.”
is displayed.
z Make sure the Photo Index Sheet is set in the correct position and orientation
on the Platen Glass.
z Make sure the Platen Glass and the Photo Index Sheet are not dirty.
z Make sure all required circles on the Photo Index Sheet are filled in. If the
filled circles on the sheet are not marked dark enough, the machine may not
scan the settings.
See “Printing by Using the Photo Index Sheet” on page 46.
Cause Action
miniSD Card, microSD Card, xD-
Picture Card, Memory Stick Duo,
Memory Stick PRO Duo, or RS-MMC is
attempted to insert into the machine
without attaching to the special adapter.
Contact your Canon service representative.
Important
Never attempt to remove a memory card using a thin stick or tweezers. Doing
so may damage the machine.
Cause Action
The scanner driver (ScanGear) is not
installed.
Follow the procedure described in your setup sheet or the Network Setup Guide
to reinstall the MP Drivers.