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Troubleshooting the SSL VPN Client
5-10 SSL VPN User’s Guide
5.3 Compression Statistics
The compression tab displays statistics about the current SSL VPN session’s
TCP traffic compression rates, broken down by individual connections. The col-
umns on this tab include the following statistics.
• Port: The port number the connection is communicating on.
• UncmpDataSize: Size of the data before compression is applied.
• CmpDataSize: The data size after compression is applied.
• Bandwidth Saving: The approximate bandwidth savings by the use of com-
pression, expressed as a percentage. This is calculated by the compressed
data size subtracted from the actual size, all divided by the actual data
size.
• CmpRatio: The compression ratio based on actual data size versus the
compressed data size.
Note Bandwidth savings may occasionally show as a negative value. This happens
most frequently with applications such as Telnet where transmitted data is sent
in very small pieces and other applications where data is precompressed .
3004 “Failed to load
plug-in, contact
VPN admin “
This error message
indicates that the plug-in
could not load. The error
may be due to any one of
several reasons including
settings on your PC or
insufficient user privileges
Check your user privileges
on your computer as well as
your PC’s network
configuration. Contact your
VPN administrator if the
problem persists.
3005 "Invalid user
name or
password"
This message indicates that
user name and password
entered are incorrect.
Another possible reason is
the back-end authentication
server may not be available
at login time.
Verify that the entered user
name and password are
correct and re-enter them.
4001 "Internal Error" This message indicates that
the plug-in did not forward
cleanup information to the
client software.
None
Codes Message Explanation Action