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11
Error messages displayed on the Web Status Monitor
Other Problems
Message Possible Cause and Required Action
Wrong parameter for
Login User Name.
• The format for entering [
Login User Name
] is incorrect.
Confirm that [
Login User Name
] is specified in the for-
mat of "work group name\user name" or "domain
name\user name". For example, when the work group
name is “abcd” and the user name is “john”, enter “ab-
cd\john” into [
Login User Name
].
Wrong parameter for
File Send Path Name.
• The information entered to [
File Send Path
], [
Login User
Name
], or [
Login Password
] is incorrect. When entering
information, be careful not to mix up upper case letters
and lower case letters.
• In most cases, it is required to enter the password into
[
Login Password
] for the user entered in [
Login User
Name
]. However, when accessing a shared folder that is
password protected under Windows 95/98/98
SE/Me, it is necessary to enter the shared folder’s pro-
tection password into [
Login Password
]. Confirm the
operating system of the computer that you are trying
to access, and make necessary settings in accordance
with it, as described the above.
Unable to make configu-
rations because Scanner
is currently in use.
Please try again later.
• This machine is currently used as a network TWAIN
scanner, by another client computer.
• You may be trying another [
Enter Custom Send File
] op-
eration. Before performing another [
Enter Custom Send
File
] operation, it is necessary to press [
PrevMenu
] on the
control panel of this machine to display a Send File
standby screen.
Problem Possible Cause and Required Action
Two or more units of this machine
with the same (or similar) device
name exist on the same network.
• You can change the device name of this machine from
[
Configuration
] → [
Basic Settings
] → [
General Settings
] →
[
Device Name
] on the Web Status Monitor. The factory
default for the device name is “RNP******” (“******” is
the last six digit of the machine’s MAC address). When
you change the device name, note that you cannot
change to a name that starts with “RNP”.
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