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78 Solving Problems
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The computer runs the Pre-boot System Assessment, a series of initial tests of your system
board, keyboard, hard drive, and display.
• During the assessment, answer any questions that appear.
• If a failure is detected, the computer stops and beeps. To stop the assessment and restart
the computer, press <n>; to continue to the next test, press <y>; to retest the
component that failed, press <r>.
• If failures are detected during the Pre-boot System Assessment, write down the error
code(s) and contact Dell.
If the Pre-boot System Assessment completes successfully, you receive the message
Booting
Dell Diagnostic Utility Partition. Press any key to continue
.
4
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your
hard drive.
Starting the Dell Diagnostics From the Drivers and Utilities CD
NOTE: The Drivers and Utilities CD may be optional and may not ship with your computer.
1
Insert the
Drivers and Utilities
CD.
2
Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the
Windows desktop. Then shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer
boots according to the devices specified in the system setup program.
3
When the boot device list appears, highlight
CD/DVD/CD-RW Drive
and press <Enter>.
4
Select the
Boot from CD-ROM
option from the menu that appears and press <Enter>.
5
Ty pe
1
to start the
ResourceCD
menu and press <Enter> to proceed.
6
Select
Run the 32 Bit Dell Diagnostics
from the numbered list. If multiple versions are listed,
select the version appropriate for your computer.
7
When the Dell Diagnostics
Main Menu
appears, select the test you want to run.
book.book Page 78 Wednesday, October 26, 2005 1:00 PM