Solving Problems 85
KEYBOARD DATA LINE FAILURE — For external keyboards, check the cable connection. Run the
Keyboard Controller test in the Dell Diagnostic (see page 77)s.
KEYBOARD STUCK KEY FAILURE — For external keyboards or keypads, check the cable connection.
Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the
Stuck Key test in the Dell Diagnostics (see page 77).
LICENSED CONTENT IS NOT ACCESSIBLE IN MEDIADIRECT — Dell MediaDirect cannot verify the
Digital Rights Management (DRM) restrictions on the file, so the file cannot be played. See
"Dell MediaDirect problems" on page 89.
MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module
may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace
them (see page 112).
MEMORY ALLOCATION ERROR — The software you are attempting to run is conflicting with the
operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and
then restart it. Try to run the program again. If the error message still appears, see the software
documentation.
MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module
may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace
them (see page 112).
MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory
module may be faulty or improperly seated. Reinstall the memory modules and, if necessary,
replace them (see page 112).
MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory
module may be faulty or improperly seated. Reinstall the memory modules and, if necessary,
replace them (see page 112).
MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module
may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace
them (see page 112).
NO BOOT DEVICE AVAILABLE — The computer cannot find the hard drive. If the hard drive is your
boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device.
NO BOOT SECTOR ON HARD DRIVE — The operating system may be corrupted. Contact Dell. See
"Contacting Dell" on page 145.
NO TIMER TICK INTERRUPT — A chip on the system board may be malfunctioning. Run the
System Set tests in the Dell Diagnostics (see page 77).
NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN — You h ave too
many programs open. Close all windows and open the program that you want to use.
OPERATING SYSTEM NOT FOUND — Reinstall the hard drive (see "Hard Drive" on page 108). If the
problem persists, contact Dell. See "Contacting Dell" on page 145.
OPTIONAL ROM BAD CHECKSUM — The optional ROM apparently failed. Contact Dell. See
"Contacting Dell" on page 145.
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