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94 Solving Problems
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Sound and Speaker Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
No sound from integrated speakers
ADJUST THE WINDOWS VOLUME CONTROL —
Double-click the speaker icon in the lower-right
corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust
the volume, bass, or treble controls to eliminate distortion.
ADJUST THE VOLUME USING KEYBOARD SHORTCUTS —
Press <Fn><End> to disable (mute) or
reenable the integrated speakers.
REINSTALL THE SOUND (AUDIO) DRIVER —
See "Reinstalling Drivers and Utilities" on page 97.
No sound from external speakers
ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON —
See the setup diagram
supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble
to eliminate distortion.
ADJUST THE WINDOWS VOLUME CONTROL —
Click or double-click the speaker icon in the lower-
right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR —
Sound from the speakers is
automatically disabled when headphones are connected to the computer’s front-panel headphone
connector.
TEST THE ELECTRICAL OUTLET —
Ensure that the electrical outlet is working by testing it with
another device, such as a lamp.
ELIMINATE POSSIBLE INTERFERENCE —
Turn off nearby fans, fluorescent lights, or halogen lamps to
check for interference.
REINSTALL THE AUDIO DRIVER — See "Reinstalling Drivers and Utilities" on page 97.
RUN THE DELL DIAGNOSTICS (see page 77)
NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been
listening to MP3 songs, ensure that you did not turn the player volume down or off.
No sound from headphones
CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely
inserted into the headphone connector (see "audio connectors" on page 20).
ADJUST THE WINDOWS VOLUME CONTROL —
Click or double-click the speaker icon in the lower-
right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
book.book Page 94 Wednesday, October 26, 2005 1:00 PM