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Advanced Troubleshooting 55
A possible expansion card failure has
occurred.
1 Determine if a conflict exists by
removing a card (not the video
card) (see page 78) and then
restarting the computer.
2 If the problem persists, reinstall
the card that you removed,
remove a different card, and
then restart the computer.
3 Repeat this process for each
card. If the computer starts
normally, troubleshoot the last
card removed from the
computer for resource conflicts
(see "Resolving Software and
Hardware Incompatibilities" on
page 65).
4 If the problem persists, contact
Dell (see page 113).
A possible video card failure has
occurred.
• If the computer has a video
card, remove the card and
reinstall it (see page 80), and
restart the computer.
• If the problem still exists, install
a video card that you know
works and restart the computer.
• If the problem persists or the
computer has integrated video,
contact Dell (see page 113).
A possible floppy or hard drive failure
has occurred.
Reseat all power and data cables
and restart the computer.
Light Pattern Problem Description Suggested Resolution
= yellow
= green
= off
A B C D
A B C D
A B C D
J2936bk0.book Page 55 Tuesday, September 2, 2003 3:06 PM