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Solving Problems 57
No sound from speakers
NOTE: The volume control in MP3 and other media players may override the Windows volume setting. Always
check to ensure that the volume on the media player(s) has not been turned down or off.
No sound from headphones
CHECK THE SPEAKER CABLE CONNECTIONS — Ensure that the speakers are connected as shown on
the setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers
are connected to the card.
ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON — See the setup diagram
supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to
eliminate distortion.
ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR — Sound from the speakers is
automatically disabled when headphones are connected to the computer’s front-panel headphone
connector.
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent lights, or halogen lamps to
check for interference.
RUN THE SPEAKER DIAGNOSTICS
REINSTALL THE SOUND DRIVER — See "Drivers" on page 67.
RUN THE HARDWARE TROUBLESHOOTER — See "Resolving Software and Hardware Incompatibilities"
on page 71.
CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted
into the headphone connector (see "Front and Back View of the Computer" on page 13).
book.book Page 57 Friday, October 27, 2006 4:02 PM