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Advanced Troubleshooting 71
4
In the
System Properties
window, click the
System Restore
tab.
5
Ensure that
Turn off System Restore
is unchecked.
NOTE: To disable System Restore, check Turn off System Restore.
Resolving Software and Hardware Incompatibilities
If a device is not detected during the operating system setup or is detected, but incorrectly configured,
you can use the Hardware Troubleshooter to resolve the incompatibility.
1
Click
Start
, then click
Help and Support
.
2
Ty pe
hardware troubleshooter
in the
Search
field and click the arrow to start the search.
3
Click
Hardware Troubleshooter
in the
Search Results
list.
4
In the
Hardware Troubleshooter
list, click
I need to resolve a hardware conflict on my computer
, and
click
Next
.
Reinstalling Microsoft
®
Windows
®
XP
NOTICE: You must use Windows XP Service Pack 1 (SP1) or later when you reinstall Windows XP.
NOTICE: In order to use the migrating option to convert a RAID configuration without losing data, your hard drive
must initially be set up as a single drive RAID 0 array before the operating system is loaded onto the drive (see
"Using the NVIDIA MediaShield ROM Utility" on page 28 for instructions).
Before You Begin
If you are considering reinstalling the Windows XP operating system to correct a problem with a newly
installed driver, first try using Windows XP Device Driver Rollback (see "Using Windows XP Device
Driver Rollback" on page 68). If Device Driver Rollback does not resolve the problem, then use System
Restore (see "Using Microsoft
®
Windows
®
XP System Restore" on page 69) to return your operating
system to the operating state it was in before you installed the new device driver.
NOTICE:
Before performing the installation, back up all data files on your primary hard drive. For conventional
hard drive configurations, the primary hard drive is the first drive detected by the computer.
To reinstall Windows XP, you need the following items:
•Dell
Operating System
CD
•Dell
Drivers and Utilities
CD
NOTE: The
Drivers and Utilities
CD contains drivers that were installed during assembly of the computer. Use
the CD to load any required drivers.
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