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224 Troubleshooting
Multi-feed jam
Wireless Problems
Action Yes No
1 Remove the paper from the PSI, and then ensure that papers are
inserted properly in the MPF.
Is the problem recovered?
The task is complete. Go to action 2.
2 Is the print media damp? Go to action 3a. Go to action 3b.
3a Use print media that is not damp.
Is the problem recovered?
The task is complete. Go to action 3b.
3b Fan the print media.
Is the problem recovered?
The task is complete. Contact Dell.
Problem Action
Cannot setup wireless connection. Ensure that the Ethernet cable (Dell C1760nw Color Printer only) and USB cable
are disconnected from the printer.
Ensure that
Wireless LAN is set to Enable. See "Wireless LAN" on
page 127.
Try disabling the firewall on your computer. The firewall on your computer may be
blocking communication with your printer.
Cannot setup wireless connection with WPS
(Wi-Fi Protected Setup
®
).
Ensure that the security setting of the wireless LAN access point or router is WPA
or WPA2. (WEP is not supported on WPS.)
Turn off the printer, and then on again.
The message
Wireless Session
Overlap Error
is displayed when
setting up wireless connection.
Two or more wireless LAN access points or routers may be performing WPS setup
at the same time. Wait for a while, and then try again.
Cannot setup wireless connection with the
WPS-PBC (Wi-Fi Protected Setup-Push
Button Configuration).
Press the WPS button on the wireless LAN access point or router within 2 minutes
after starting the WPS operation on the printer. For details about the wireless LAN
access point or router, refer to the manual supplied with the wireless LAN access
point or router.
Cannot setup wireless connection with
WPS-PIN (Wi-Fi Protected Setup-Personal
Identification Number).
Check if the PIN you have entered on the computer is correct.
Cannot connect to the wireless network
after setting up wireless connection.
Check if the passphrase for WPA/WPA2 encryption or WEP key set on the wireless
LAN access point or router has been changed. (Passphrase may be described as key
on some access points or routers.) For details about the wireless LAN access point
or router, refer to the manual supplied with the wireless LAN access point or
router.