Filter
Top Products
6-1
6
As you use your printer, you may occasionally experience a
paper jam or other problem. The first thing you should do is try
to diagnose the problem, following the guidelines in this
chapter. Then try the most likely solutions until the problem is
fixed.
This chapter tells you everything you need to know about the
following:
◗ Diagnosing problems
◗ Improving print quality
◗ Solving printing problems
◗ Fixing paper jams and other paper problems
◗ Solving miscellaneous printout problems
Your printer provides a number of ways to help you diagnose
problems:
◗ To identify the most common problems, read the lights on
the printer’s control panel. See the following section for
more information.
◗ You can also use the Status Monitor utility to identify
common problems. For instructions, see page 1-5
(Windows 95) or page 4-8 (Macintosh).
◗ To determine whether the problem is caused by the printer
itself, run a self test. See page 6-3 for instructions.
Troubleshooting
easch6.fm5 Page 1 Tuesday, January 14, 1997 9:48 AM