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Troubleshooting
6-15
Solving Miscellaneous Printout
Problems
If your printout results are not what you expected, try these
solutions.
Characters are incorrect or garbled.
.
The margins are incorrect.
The image is inverted as if viewed in a mirror.
Possible cause Solution
Your printer is not the
Windows default printer.
Select your printer as the default Windows printer. See your
Windows documentation or online help for instructions.
Printing is stalled in Spool
Manager.
Delete the stalled print jobs in Spool Manager following the
instructions in Chapter 4. Then try printing again.
If you’re using background
printing on a Macintosh,
spooled data may be
corrupted.
Open the Extensions folder, EPSON folder, and Spool folder.
Then delete any queued files. Increase the Memory
Requirements for EPSON Monitor2.
The interface cable is not
securely connected.
Turn off your printer and computer. Then make sure the cable is
connected securely and meets the printer’s specifications.
Possible cause Solution
Margins are set incorrectly in
your application software.
Check your software documentation for instructions on selecting
the correct margins for your paper size.
Paper settings in the printer
software are incorrect for
your paper size.
Check the settings in the paper dialog box to make sure they’re
correct for your paper size. See Chapter 2 for more information.
Possible cause Solution
You used a
Flip
Horizontal
option in your
application software or the
printer software.
Turn off the
Flip Horizontal or Mirror setting in your application
software or the printer software. See Chapter 3 for instructions.
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