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Troubleshooting
6-11
You see a spooling error message (Windows).
You see a memory error message (Macintosh).
In Windows 95, the Status Monitor box does not appear with the
Despooler.
A portion of your image doesn’t print (Macintosh).
Possible cause Solution
If you see error messages
or printing is very slow, the
problem may be caused by
temporary files.
Change the Spool Manager default directory, following the
instructions in Chapter 4.
Your hard drive is too full. Delete unnecessary files to make room on the drive.
Your computer doesn’t
have enough memory for
the file you’re printing.
Try one of the following:
• Reduce the resolution of your image.
• Select fewer colors or a lower resolution for your display or
monitor.
• Add more memory to your computer.
Possible cause Solution
You need to increase the
memory allocation for your
application,
EPSON
Monitor2, or both.
Choose
Get Info from the File menu when EPSON Monitor2 is
highlighted and increase the Memory Requirements. See Chapter 4
for more information. Also, turn off background printing if it’s on.
Possible cause Solution
The Windows Print
Manager is interfering with
the Status Monitor.
Make sure
Use Print Manager for this port is not checked in
the Spool Manager Queue setup. Then check your bidirectional
spool settings. See Chapter 4 for instructions.
Possible cause Solution
Your system doesn’t have
enough available memory.
Close any other applications you are running and turn off
background printing.
You need to increase the
memory allocation for your
application, EPSON
Monitor2, or both.
Choose
Get Info from the File menu when the application is
active and increase the Memory Requirements. See Chapter 4 for
more information.
easch6.fm5 Page 11 Tuesday, January 14, 1997 9:48 AM