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Troubleshooting
6-10
All the lights are flashing.
The printer has finished charging the ink cartridge, but the
P
power
light is still flashing.
The printer software installed with Windows 3.1 doesn’t work
correctly after you upgrade to Windows 95.
After you install your printing software, you see the Windows 95 New
Hardware found window.
Possible cause Solution
You haven’t removed all the
packing material from the
printer.
Remove the packing material, following the instructions on the
notice sheet in the box. If the printer still doesn’t print, contact
EPSON as described in the Introduction.
An internal error has
occurred.
Turn off your printer, wait a few seconds, and turn it on again. If
the lights still flash or stay on, contact EPSON as described in the
Introduction.
Possible cause Solution
The ink cartridge clamp
isn’t locked down.
Press down on the clamp to lock it.
Packing material remains in
the carriage.
Remove all packing material, following the instructions on the
notice sheet.
The printer needs to
initialize.
If the printer is not moving or making noise, but the light is still
flashing for more than 5 minutes, turn the printer off. If the light is
still flashing when you turn it back on, contact EPSON as described
in the Introduction.
Possible cause Solution
Your printer software is not
set up correctly for
Windows 95.
Reinstall the printer software after installing Windows 95.
Possible cause Solution
An operating system error
has occurred.
Click
Do not install a driver, and then click OK.
easch6.fm5 Page 10 Tuesday, January 14, 1997 9:48 AM