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Clearing Paper Jams and Other Problems | 5-15
Paper doesn’t feed from the
right paper source.
The Paper Source setting in your
printer properties or page setup dialog
box is wrong.
Make sure you select the right Paper
Source. See the RIP Station 5000
User Addendum
for instructions.
The cassette or multipurpose tray is
empty.
Load paper.
Too much paper is loaded in the
cassette or tray.
Check that paper is not overloaded.
Maximum capacities are 150 sheets in
the tray, 250 in cassette(s).
The large capacity paper unit is not
installed correctly.
Check the paper unit. See the
ColorPage 8000
Unpacking and Setup
Guide
for instructions.
The paper path rollers are dirty. Follow the instructions on page 4-17
to clean the paper path rollers.
Printing high-resolution
images is too slow.
The resolution of the image is higher
than necessary.
Generally speaking, image resolution
of 200 to 300 dpi is sufficient for
printing at 600 dpi.
Operational problems (continued)
Problem Possible cause Solution