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5-16 | Clearing Paper Jams and Other Problems
Solving Printout Problems
If your printout is incorrect or its quality is too low, check the paper you’re
using. Many printout problems can be solved by using higher-quality paper
or a new batch of paper. If this doesn’t help, try the suggestions below:
Printout problems
Problem Possible cause Solution
The font you selected in your
application won’t print.
The selected font is not installed or is
not supported by the emulation mode
you’re using.
Make sure you have installed the
correct font.
Some or all of your printout is
garbled or printed as
asterisks.
The interface cable is not plugged in
securely.
Make sure the interface cable is
plugged in securely. See the RIP
Station 5000
Setup Guide
for
information.
You are using the wrong printer driver
or PPD.
Make sure the RIP is selected before
printing. See the RIP Station 5000
User
Guide
for instructions.
The printer emulation setting is
incorrect.
Specify the emulation mode with the
printer’s control panel, or leave it set to
Auto. If the printer still doesn’t print
correctly, contact IKON as described in
the Introduction.
The position of your image
on the page is not correct.
Page size, paper size, and/or margins
are set incorrectly in your application
or in your printer properties or page
setup dialog box.
Make sure you are using the correct
page size, paper size, and margin
settings.
Graphics don’t print
correctly.
The printer emulation setting is
incorrect.
Specify the emulation mode with the
printer’s control panel, or leave it set to
Auto. If the printer still doesn’t print
correctly, contact IKON as described in
the Introduction.
Your printer needs more memory. You may need to reduce the number or
size of graphics or fonts, lower the
resolution, or add memory to your
printer.