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Troubleshooting
6-9
The
S
paper and
P
power lights are flashing
All the lights are flashing
The printer has finished charging the ink cartridge, but the
P
power light is still
flashing
The printer software installed with Windows 3.1 does not work correctly after you
upgrade to Windows 95
Possible cause Solution
A carriage error has
occurred.
Remove any paper in the printer. Press the
E load/eject button for
about 30 seconds. Then press it again. Turn the printer off, wait a
few seconds, and then turn it on and try printing again. If the error
is not cleared, contact EPSON as described in the Introduction.
Possible cause Solution
You haven’t removed all
the packing material from
the printer.
Remove the packing material, following the instructions on the
Notice Sheet in the box.
An internal error may have
occurred.
Turn off your printer, wait a few seconds, and turn it on again. If
the lights still flash or stay on, contact EPSON as described in the
Introduction.
Possible cause Solution
The ink cartridge clamp isn’t
locked down.
Press down on the clamp to lock it into place.
Packing material remains in
the printer.
Remove the packing material, following the instructions on the
Notice Sheet in the box.
The printer needs to
initialize.
If the printer is not moving or making noise, but the light is still
flashing for more than 10 minutes, turn the printer off. If the light
is still flashing when you turn it back on, contact EPSON as
described in the Introduction.
Possible cause Solution
Your printer software is not
set up correctly for
Windows 95.
Reinstall the printer software after installing Windows 95, as
described in the
Setup Guide
.
trouble2.fm5 Page 9 Thursday, July 24, 1997 3:11 PM