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Troubleshooting
6-15
The margins are incorrect
The image is inverted as if viewed in a mirror
The printer prints blank pages
Possible cause Solution
Margins are set incorrectly
in your software
application.
Check your software documentation for instructions on selecting
the correct margins for your paper size.
Make sure the margins are within the printable area of the page.
See the Appendix for more information.
Paper settings in the printer
software are incorrect for
your paper size.
Select the correct paper settings for your paper size. See
Chapter 1 for more information.
Possible cause Solution
You used a Flip
Horizontal
option in your application
software or the printer
software.
Turn off the Flip
Horizontal or mirror setting in your application
software or the printer software. See Chapter 2 for information.
Possible cause Solution
Your printer is not the
Windows default printer.
Select your printer as the default Windows printer. See your
Windows documentation or online help for instructions.
Your printer is not selected
in the Macintosh Chooser.
Open the Chooser and select your printer. See the
Setup Guide
for
instructions.
Paper settings in the printer
software are incorrect for
your paper size.
Select the correct paper settings for your paper size. See
Chapter 1 for more information.
The print head nozzles are
clogged.
Clean the print heads following the instructions in Chapter 5.
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