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Troubleshooting
6-11
A portion of your image doesn’t print (Macintosh)
Printing is too slow
Your printer switches to the modem port or won’t confirm on the printer port
(Macintosh)
Possible cause Solution
Your system doesn’t have
enough available memory.
Close any other applications you are running or turn off
background printing.
You may need to increase
the memory allocation for
your application, EPSON
Monitor2, or both.
Choose Get Info from the File menu when your application is
active and increase the memory requirements. See Chapter 4 for
more information. Or turn off background printing (you won’t be
able to use Monitor2).
Possible cause Solution
Your printer software
options are set incorrectly.
For faster printing, try the following:
◗ Set Print
Quality to Economy.
◗ Turn MicroWeave off.
◗ Turn High
Speed on.
◗ Choose Black ink.
◗ Choose No
Halftoning.
See Chapters 1 and 2 for more information.
Your system doesn’t have
enough resources.
◗ Clear space on your hard disk drive or run a defragmentation
utility.
◗ Don’t run too many applications at the same time.
◗ Turn off virtual memory.
◗ Increase your system’s memory (RAM).
You’re using background
printing on a Macintosh.
Choose Get Info from the File menu when your application is
active and increase the memory requirements. See Chapter 4 for
more information. Or turn off background printing (you won’t be
able to use Monitor2).
Your port settings are
incorrect in Windows 95.
Change your default spool directory and disable port settings as
described in Chapter 4.
Possible cause Solution
Your system has extension
conflicts.
Make sure AppleTalk
®
is inactive. In the Extensions Manager,
disable the AppleShare, FileShare, and PrinterShare extensions.
Set your printer and any unused printers to the printer port. Then
restart your system.
You’re using an AppleTalk
cable.
Make sure you’re using a standard Apple System Peripheral-8
cable.
trouble2.fm5 Page 11 Thursday, July 24, 1997 3:11 PM