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HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
6-61
Reviewing Frequently-asked Questions (continued)
Question Answer
What if I lose the password
for my Printer or it is not
accepted?
The HDP5000 has a menu selection that allows the User
names and passwords to revert to default:
Options > Menu > Network Settings > Reset Passwords
What do I do if the IP
address of my Printer is
being changed by my
network?
Follow this procedure:
1. Contact your network administrator. Ask that your
current IP address be reserved or ask that they provide
a specific IP address that you can use to configure the
Ethernet interface.
OR
2. Choose an IP address that you know will not be used by
any other PC, server or network device. Use those
settings to configure your Printer with static network
settings.
(Caution: Do not do this unless you know that these
settings will always be available.)
Continued on the next page