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HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
5-36
Troubleshooting with the Printer Error Message Table
Printer Error
Message
Cause Solution
Invalid Print Film
Installed
The Print Film installed
does not match the
SecureMark configuration
of the printer.
A non-SecureMark Film is installed
in a SecureMark Printer.
Replace with the appropriate
SecureMark Film and press the
Resume button on the Printer to
continue printing.
To cancel, press the Cancel Print
button or the Cancel button on the
Printer.
Print Film Error The Print Film caused a
general error.
Ensure that the appropriate Print
Film is installed and press the
Resume button located on the
Printer to continue printing.
To cancel, press the Cancel Print
button or the Cancel button located
on the Printer.