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RESTRICTED USE ONLY Fargo Electronics, Inc.
HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
5-34
Troubleshooting with the Printer Error Message Table (continued)
Printer Error
Message
Cause Solution
Laminator Film
Break/Jam
A Film break/jam has
been detected inside the
Laminator.
The printer has determined that one
or both overlaminate films have
either jammed or broken.
a. Open the Laminator Cover and
remove the Laminator
Cartridge(s). If overlaminate is
jammed, remove jam and tighten
the material
b. Clear any cards in the printer by
using the Forward and/or Back
buttons located on the Printer's
LCD display.
c. Tape the ends of the
overlaminate together and wind
any excess onto the Take-up
Spool of the Overlaminate.
d. Re-install the Laminator
Cartridge(s), close the Laminator
Cover and press the Resume
button located on the Printer's
LCD display to continue printing.
e. To cancel the print, press the
Cancel Print button from the
Driver's display dialog and the
Cancel button located on the
Printer's LCD display.
Laminator Film
Sensor Error
The Laminator cannot find
the next panel on the
Film.
Check that the Film is installed
properly and press Resume.
To cancel, press the Cancel Print
button or the Cancel button located
on the Printer.
Remove Laminator
Film
To continue, remove the
laminator's film.
Open the Laminator's Front Cover.
Remove the film and close the
Laminator's Front Cover.