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RESTRICTED USE ONLY Fargo Electronics, Inc.
HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)
15-1
Section 15: Fargo Technical Support
The purpose of this section to provide the User with an efficient, step-by-step procedure to
be used when contacting Fargo Technical Support as needed for the HDP5000.
Contacting Fargo Technical Support
Step Procedure
1 Read the suggested Sections of the Technical Service and Maintenance
Manual in order to troubleshoot the Card Printer.
As needed, contact the Fargo Technical Support Group by phone at
(952) 941-0050 or by fax at (952) 941-1852 for additional, technical
assistance.
OR
Contact Fargo Technical Support via the Web:
http://www.fargosupport.com/
2 Position a phone near the Printer and Computer so Fargo technicians can
troubleshoot the Printer(s) with efficiency.
3 Please have a self-test and a sample card ready when calling Fargo
Technical Support.