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FARGO Electronics Inc.
2-2 HDP700 Series Card Printer
2.2 LCD Display Messages
The LCD display shows the current status of the printer. Please refer to the following tables for a complete list
and cause of all possible LCD messages. Note that these tables display the LCD messages in alphabetical order.
If the LCD message is communicating an error or requires an action, these tables will also offer a solution to
what should be done.
LCD Messages
Table 2-1
Message Cause / Solution
Add Cards Indicates there is not an adequate supply of cards in the Card Input Hopper.
Aligning Film If this appears as a prompt, the HDP Film is self-aligning to the proper position for
printing. If this appears as an error see Section 2.7.1.
Aligning Ribbon If this appears as a prompt, the print ribbon is self-aligning to the proper position for
printing. If this appears as an error see Section 2.6.1.
Card Jam A card is jammed in the Transfer Station or card flipping area of the printer. See
Section 2.7.3.
Card Jam: Flipper A card is jammed in the card flipping area of the printer. See Section 2.4.3.
Card Jam: Mag A card is jammed in the magnetic encoding area of the printer. See Section 2.5.4.
Card Jam: Smart A card is jammed in the smart card encoding area of the printer. See Section 2.5.7.
Card Jam: Transfer A card is jammed in the Transfer Station of the printer. See Section 2.7.3
Cards Low Indicates there is not an adequate supply of cards in the Card Input Hopper
Data Input The print data sent to the printer is corrupt or has been interrupted. Refer to Section
2.3.
Data Timeout The print data sent to the printer is corrupt or has been interrupted. Refer to Section
2.3.
Door/Lever Unlocked You are trying to print with the Front Access Door open or the Release Lever in the
unlocked position. See Section 2.6.8.
DRAM Memory Error The printer's memory module is bad or not installed properly. See Section 6.1.3
EE Checksum Error Permanent circuit board memory is bad. See Section 6.1.1.
EE Memory Error Permanent circuit board memory is bad. See Section 6.1.2.
Ejecting Used Card The system firmware has detected a card already in the printer and is ejecting it.
Film Out The HDP Film has run out. Install new Film, and press RESUME to continue.
Film (upper)
Film (lower)
The HDP Film is not installed properly, or has run out, jammed, broken, or been
damaged. See Section 2.7.1.
Film Sensing The printer was unable to sense the HDP Film properly while printing. See Section
2.7.1.
Flipper Alignment Unable to align flipper. See Section 2.4.4.
FPGA An unexpected hardware error has occurred. See Section 6.1.5.
FPGA Load Fail An unexpected hardware error has occurred. See Section 6.1.5.
FPGA Timeout An unexpected hardware error has occurred. See Section 6.1.5.
Head Lift The printer was unable to raise or lower the Printhead. See Section 2.6.5.
Head Resistance Error Please enter a value for head resistance in the LCD Printer Setup menu. See Section
7.3.20.
Head Voltage Error A hardware fault has prevented setting the correct Printhead voltage. See Section
7.3.20.
Initializing Indicates the printer is beginning its startup system check.
Mag Encode Failed The magnetic stripe was not encoded properly. See Section 2.5.3.
Multiple Cards Fed Two or more cards fed from the Card Hopper. See Section 2.4.1.
No ENC Response There is no response from the encoder control module. See Section 2.5.1.
No MAG Encoder You are trying to send encoding data, but the printer is not configured with this
encoder type. See Section 2.5.2.
No SMART Encoder You are trying to send encoding data, but the printer is not configured with this
encoder type. See Section 2.5.6.
Output Hopper Full The output stacker is full of cards; empty the output stacker to avoid a jam.
Pause... Indicates the printer is paused.
Print Data
The print data sent to the printer is corrupt or has been interrupted. Refer to
Section