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52 Section 7: Maintenance
Pro-L Card Printer Users Manual
E. CLEANING THE INSIDE OF THE PRINTER
As you use your printer, dust and other foreign particles may accumulate inside
the printers case. These particles are attracted to the underside of the ribbon by
static produced during printing and can cause voids on the printed image.
Periodically, use the following procedure to remove dust and other foreign
particles:
1. Open the printers Top Covers.
2. Remove the ribbon and overlaminate from the printer.
3. Use a Cleaning Pad from the Printer Cleaning Kit or a soft, lint-free cloth
slightly moistened with isopropyl alcohol to wipe out all visible areas inside
the printer. Remove any debris that may be inside. Be extremely careful not to
let any alcohol drip inside the printer!
4. Once the cleaned areas are completely dry and free of foreign debris, re-install
the ribbon and overlaminate, and close the covers.
F. CLEARING A CARD JAM
If a card becomes jammed inside the printer, the LCD Display will indicate
approximately where it is jammed. At this point you can either try to correct the
problem and continue printing with the same card, or remove the card completely
and continue printing with a new card. Refer to the following steps for instructions
on doing either:
1. Leave the power ON, and open of the printers Top Covers.
2. Remove the ribbon and overlaminate as needed.
3. If you would like to try to correct the problem and continue printing with
the same card, do so by pressing the On/Cancel button to advance the card or
the Pause/Resume button to reverse the card. Use these buttons to help free the
card from its jam. Try not to move the card too far from where it was just
before the jam occurred. Once the jam is cleared, replace media, close the Top
Cover(s), and press the Pause/Resume button to resume printing.
4. If you would like to remove the jammed card completely, do so by using the
On/Cancel and Pause/Resume buttons to manually eject the card. Then,
replace media, close the Top Covers, and press the On/Cancel button. At this
point, the LCD Display will prompt you to either press the Pause/Resume
button or the On/Cancel button. Pressing the Pause/Resume button will cause
the printer to feed in a new card and reprint the job which originally jammed
along with all subsequent jobs still being sent. Pressing the On/Cancel button
will reboot the printer and cancel all jobs within the printers memory. In this
case, you must also cancel and resend the print jobs from your computer.
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