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68 Section 9: Troubleshooting
Pro-L Card Printer Users Manual
TOP Line of LCD (continued)
Message Cause Solution
Key Card Ready Indicates SmartGuard or
SmartShield data has
successfully been encoded
onto the SmartGuard Access
Card. Appears only if you are
using the SmartGuard
Security Feature.
Key Disabled Indicates the SmartGuard
Security Feature has been
disabled. Appears only if you
are using the SmartGuard
Security Feature.
Key Not Inserted You are trying to print Insert a valid SmartGuard
without the SmartGuard Access Card.
Access Card inserted.
Appears only if you are
using the SmartGuard
Security Feature.
Low Ribbon/Clean Indicates the print ribbon Print until the ribbon is gone
will soon run out and that and replace it. Also, perform
the printer should be recommended printer
cleaned. maintenance according to
Section 7.
Mag Encoding Indicates Mag Stripe is
being encoded.
Mag Verify Error The mag stripe was not Press the Pause/Resume
encoded properly. button to resume encoding.
Mag Verifying Indicates data on mag
stripe is being verified.
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