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• Try connecting a working phone and phone cord to the telephone wall jack that
you are using for the printer and check for a dial tone. If you do not hear a dial
tone, contact your telephone company and have them check the line.
• Try to send or receive a test fax. If you can send or receive a fax successfully,
there might not be a problem.
After you resolve any problems found, run the fax test again to make sure it passes
and the printer is ready for faxing.
The "Phone Cord Connected to Correct Port on Fax" test failed
Solution: Plug the phone cord into the correct port.
1. Using the phone cord supplied in the box with the printer, connect one end to
your telephone wall jack, then connect the other end to the port labeled 1-LINE
on the back of the printer.
NOTE: If you use the 2-EXT port to connect to the telephone wall jack, you
cannot send or receive faxes. The 2-EXT port should only be used to
connect other equipment, such as an answering machine.
Figure 8-1 Back view of the printer
1
2
1 Telephone wall jack
2 Use the phone cord supplied in the box with the printer to connect to the "1-LINE"
port
2. After you have connected the phone cord to the port labeled 1-LINE, run the fax
test again to make sure it passes and the printer is ready for faxing.
3. Try to send or receive a test fax.
Chapter 8
100 Solve a problem