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Top Products
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Launches DST Smart tests for both SATA and SAS drives
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Many other tests and diagnostics
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Warranty Code output – A unique warranty code is generated for each failure which can be used
to validate diagnostic use for a specific system
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Easy to use - uses similar user interface as previous field diagnostics, HP Insight Diagnostics
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True End2End diagnostics – same diagnostics modules used in factory
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Easy to obtain
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Download from Web
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USB key bootable or CD bootable
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Included with restore media
It is expected that these Vision diagnostics will be run on supported products when attempting to
troubleshoot system issues.
Overview
The HP Vision Field Diagnostics utility allows you to view information about the hardware configuration
of the workstation and perform hardware diagnostic tests on the subsystems of the workstation. The
utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues.
The Survey tab is displayed when you invoke HP Vision Field Diagnostics. This tab shows the current
configuration of the workstation. From the Survey tab, there is access to several categories of
information about the workstation. Other tabs provide additional information, including diagnostic test
options and test results. The information in each screen of the utility can be saved as an html file and
stored on a diskette or USB flash drive.
Use HP Vision Field Diagnostics to determine if all the devices installed on the workstation are
recognized by the system and functioning properly. Running tests is optional but recommended after
installing or connecting a new device.
You should run tests, save the test results, and print them so that you have printed reports available
before placing a call to the Customer Support Center.
NOTE: Third-party devices may not be detected by HP Vision Field Diagnostics.
Downloading and accessing HP Vision Field Diagnostics
To access HP Vision Field Diagnostics the utility has to be downloaded from the HP Web site and copied
to CD or USB drive.
1. Go to
http://www.hp.com.
2. Select the Support & Drivers link.
3. Select the Download driver and software radio button.
4. Enter your product number (for example,
800) in the text box, and then press Enter.
5. Select your operating system.
6. Select the Diagnostic link.
7. Locate HP Vision Field Diagnostics and select Download.
ENWW Self-troubleshooting with HP Vision Field Diagnostics 127