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Table D-2 Product support
Topic Location
Additional information For online access to technical support information and tools,
visit
http://www.hp.com/go/workstationsupport.
Support resources include Web-based troubleshooting
tools, technical knowledge databases, driver and patch
downloads, online communities, and proactive notification
services.
The following communication and diagnostic tools are also
available:
●
Instant Chat
●
Instant Support
●
Diagnose Problem
Refer to
Instant Support and Active Chat on page 114 for
more information on how to receive support.
Technical support Before you call technical support, see Calling technical
support on page 109 for a listing of information you need to
have available before you call.
For a listing of all worldwide technical support phone
numbers, visit
http://www.hp.com/support/, select your
region, and click Contact HP in the upper-left corner.
Business Support Center (BSC) For software/driver downloads, warranty information,
single-topic documents, user manuals, or service manuals,
visit
http://www.hp.com/go/bizsupport.
IT Resource Center (ITRC) Visit http://www.itrc.hp.com/ for a searchable knowledge
base for IT professionals.
HP Business and IT Services. For business and IT information, visit http://www.hp.com/
hps/.
HP Hardware Support Services For hardware service information, visit http://www.hp.com/
hps/hardware/.
Warranty information To locate base warranty information, visit
http://www.hp.com/support/warranty-lookuptool.
To locate an existing Care Pack, visit
http://www.hp.com/go/
lookuptool.
To extend a standard product warranty, visit
http://www.hp.com/hps/carepack. HP Care Pack Services
offer upgraded service levels to extend and expand a
standard product warranty.
ENWW Product support 175