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Screen message Probable cause Recommended action
164—Memory Size Error Memory configuration is incorrect. 1. Run the Computer Setup (F10) Utility or the
Windows utilities.
2. Verify that the memory modules are installed
properly.
3. If third-party memory has been added, test the
memory configuration using HP memory.
4. Verify the memory module type.
201—Memory Error RAM failure. 1. Run the Computer Setup (F10) utility or the
Windows utilities.
2. Be sure that memory modules are installed
correctly.
3. Verify the memory module type.
4. Remove and replace memory modules one at a
time to isolate faulty modules.
5. Replace faulty memory modules.
6. If the error persists after replacing memory
modules, replace the system board.
202—Memory Type Mismatch Memory modules do not match. Replace the memory modules with matched sets.
203—Memory module failed
self-test and failing rank was
disabled
Defective memory module. Replace the memory module.
204—Memory module failed
and user rank was disabled
Improper module load. Reseat the memory module correctly.
205—Memory high
temperature detected
Insufficient memory module cooling. Verify that a memory module cooling fan is installed and
operating.
206—Memory setup invalid Memory configured incorrectly. Reconfigure the memory modules in the proper slots.
207—Incompatible DIMMs
detected
DIMMs are installed that do not fulfill
system requirements.
1. Verify that the memory module type matches
workstation requirements.
2. Insert the DIMM in the proper memory socket.
3. Replace the DIMM if the problem persists.
208—Mismatched DIMMs
detected
Installed DIMMs are improperly
matched.
Verify that matching DIMMs are installed.
209—Memory warning
condition detected
Incorrect memory module type in use. Verify that the memory modules are compatible with
workstation requirements.
212—Failed Processor 0 Processor has failed to initialize. 1. Reseat the processor in its socket.
2. If the processor does not respond, replace it.
3. Replace the system board.
213—Incompatible Memory
Modules
A memory module in the memory
socket identified in the error message
is missing critical SPD information, or
is incompatible with the chipset.
1. Verify the memory module type.
2. Insert the DIMM in another memory socket.
3. Replace the module with a DIMM conforming
to the SPD standard.
Table 6-10 POST error messages (continued)
140 Chapter 6 Diagnostics and troubleshooting ENWW