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Reference Guide 7
Installing a RAM Expansion Module ..........................................................................81
To install a RAM expansion module......................................................................81
To remove a RAM expansion module ...................................................................83
Configuring the OmniBook.............................................................................................85
Using BIOS Setup ........................................................................................................ 86
To run the BIOS Setup utility.................................................................................86
Using TopTools............................................................................................................92
To install TopTools ................................................................................................92
To run TopTools.....................................................................................................92
To get more information about TopTools..............................................................92
Configuring Security Options ......................................................................................93
To set or change an OmniBook password..............................................................93
To delete an OmniBook password .........................................................................94
To install the VirusScan utility...............................................................................94
To attach a security cable .......................................................................................95
To set PC identification..........................................................................................95
To enable hard disk drive lock ...............................................................................96
Troubleshooting................................................................................................................97
Solving Problems..........................................................................................................98
Accessory Problems ...............................................................................................98
Audio Problems ....................................................................................................100
Display Problems..................................................................................................101
Hard Disk Drive Problems ...................................................................................102
Infrared Problems .................................................................................................103
Keyboard and Pointing Device Problems ............................................................104
Memory Problems ................................................................................................106
PC Card (PCMCIA) Problems .............................................................................107
Performance Problems..........................................................................................108
Power and Battery Problems ................................................................................109
Printing Problems .................................................................................................111
Serial, Parallel, and USB Problems......................................................................112
Startup Problems...................................................................................................113
Testing the Operation .................................................................................................115
To run the diagnostic test .....................................................................................115
To create a diagnostic floppy disk........................................................................116
Recovering Software ..................................................................................................117
To recover the factory installation of Windows...................................................118
To create a Support Utility Disk...........................................................................119
To update the OmniBook BIOS ...........................................................................120
To replace a damaged Recovery CD ....................................................................120
Support and Service.......................................................................................................121
Getting HP OmniBook Assistance.............................................................................122