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Description Recommended action
50.9 FUSER ERROR High fuser temperature. Reinstall the fuser. Check the connector J50
between the fuser and the product. If either is
damaged, replace the connector or fuser.
See
Fuser on page 85.
If the error persists, replace the low-voltage
power supply. See
Low-voltage power supply
(LVPS) on page 157.
50.X FUSER ERROR A fuser error has occurred. Make sure you have the correct fuser. Re-
seat the fuser. Turn the product off, and then
turn the product on.
51.XY ERROR
To continue turn off then on
A product error has occurred.
●
51.20 ERROR: black laser error
●
51.21 ERROR: cyan laser error
●
51.22 ERROR: magenta laser error
●
51.23 ERROR: yellow laser error
Turn the product off, and then turn the
product on.
52.XY ERROR
To continue turn off then on
A product error has occurred.
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52.00 ERROR: Scanner startup error
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52.20 ERROR: Scanner rotation error
●
52.00 ERROR: If the laser/scanner
assembly (Y/M) does not start up,
reconnect connector J71 on the laser
driver PCA and connector J112 on the
DC controller PCA. If the laser/scanner
assembly (C/Bk) does not start up,
reconnect connector J72 on the laser
driver PCA and connector J112 on the
DC controller PCA. If the message
persists, replace the appropriate laser/
scanner assembly. See
Laser/scanner
assembly (Y/M) on page 186 or Laser/
scanner assembly (C/Bk) on page 190.
●
52.20 ERROR: If the laser/scanner
assembly (Y/M) does not rotate,
reconnect connector J71 on the laser
driver PCA and connector J112 on the
DC controller PCA. If the laser/scanner
assembly (C/Bk) does not rotate,
reconnect connector J72 on the laser
driver PCA and connector J112 on the
DC controller PCA. If the message
persists, replace the appropriate laser/
scanner assembly. See
Laser/scanner
assembly (Y/M) on page 186 or Laser/
scanner assembly (C/Bk) on page 190.
54.XX ERROR
To continue turn off then on
Error requires that the product be turned off
then on.
Turn the product off, and then turn the
product on.
55.XX.YY DC CONTROLLER ERROR
To continue turn off then on
The print engine is not communicating with
the formatter (XX = 01; DC controller memory
error).
Turn the product off, and then turn the
product on.
If the error persists, replace the DC controller
PCA. See
DC controller PCA only
on page 155.
Table 3-14 Control-panel messages (continued)
350 Chapter 3 Solve problems ENWW