HP (Hewlett-Packard) CC490A All in One Printer User Manual


 
Description Recommended action
56.X ERROR
To continue turn off then on
A temporary printing error has occurred (XX
= 01; illegal input).
Turn the product off, and then turn the
product on.
57.03 ERROR
To continue turn off then on
Cartridge fan (FM2) is defective. 1. Reconnect the cartridge fan connector
J65, connector J263 on the high-voltage
power supply lower, and connector J114
on the DC controller PCA.
2. Turn the product off, and then on.
Measure the voltage between
connectors J263-16 and J263-18 on the
high-voltage power supply lower
immediately after the product is turned
on. If the voltage changes from 0 V to
approximately 24 V, replace the
cartridge fan. See
Cartridge fan and
environmental sensor on page 137.
57.04 ERROR
To continue turn off then on
Power-supply fan (FM1) is defective. 1. Reconnect the cartridge fan connector
J153 on the DC controller PCA.
2. Turn the product off, and then on.
Measure the voltage between
connectors J153-1 and J153-3 on DC
controller PCA immediately after the
product is turned on. If the voltage
changes from 0 V to approximately 24
V, replace the power-supply fan. See
Power-supply fan on page 152.
57.06 ERROR
To continue turn off then on
Exhaust fan (FM4) is defective. 1. Reconnect the cartridge fan connector
J79, connector J264 on the high-voltage
power supply lower, and connector J114
on the DC controller PCA.
2. Turn the product off, and then on.
Measure the voltage between
connectors J264-1 and J264-3 on the
high-voltage power supply lower
immediately after the product is turned
on. If the voltage changes from 0 V to
approximately 24 V, replace the exhuast
fan. See
Exhaust fan and fan duct
on page 169.
57.XX ERROR
To continue turn off then on
A temporary printing error has occurred. Turn the product off, and then turn the
product on.
58.XX ERROR
To continue turn off then on
A temporary printing error has occurred.
58.03 ERROR: DC controller PCA is
defective.
58.04 ERROR: Low-voltage power
supply is defective.
58.03 ERROR: Turn the product off, and
then turn the product on. If the message
persists, replace the DC controller PCA.
See
DC controller PCA and tray
on page 161.
58.04 ERROR: Reconnect the
connector J150 on the DC controller
PCA. If the message persists, replace
the low-voltage power supply. See
Low-
voltage power supply (LVPS)
on page 157.
Table 3-14 Control-panel messages (continued)
ENWW Tools for troubleshooting 351