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Description Recommended action
59.63 ERROR Yellow image drum motor rotation error Perform the drum-motors component test in
the DIAGNOSTICS menu. If the message
persists, replace the yellow drum motor. See
Yellow, magenta, cyan, and black drum
motors on page 199.
59.90 ERROR ITB motor startup error Reconnect the connector J14 of the ITB
motor and the connector J140 on the DC
controller PCA. Perform the ITB motor drive
component test to verify that the ITB motor is
functioning properly. If the message persists,
replace the ITB motor. See
ITB motor
on page 202.
59.A0 ERROR ITB motor rotation error. Use the component test to activate the ITB
motor. If the motor does not function, replace
the motor. See
ITB motor on page 202.
59.BO CLEANING MOTOR ERROR
REPLACE TONER COLLECTION UNIT
The residual-toner feed motor has failed. 1. Check the toner collection unit. If the unit
is full, replace it.
NOTE: Toner can clog the feed motor
if the toner collection unit is full.
2. Reconnect the residual-toner feed
motor connector J63 and connector
J155 on the DC controller PCA.
3. Replace the residual-toner feed motor.
See
Residual-toner-feed motor
on page 133.
59.C0 ERROR Developer alienation motor rotation error 1. Reconnect intermediate connector J87
of the developing disengagement
sensor, connector J112 on the DC
controller PCA, connector J38 of the
developing disengagement motor, and
the connector J261 on the high-voltage
power supply D PCA.
2. Run the sensor test in the sensor
monitor mode to verify that the
developing disengagement sensor is
functioning properly. If it is not, replace
the main-drive assembly. See
Main-
drive assembly on page 203.
3. Run the developing unit disengagement
drive test to verify that the
disengagement mechanism is
functioning properly. If it is not, replace
the developing disengagement motor.
See
Developing-disengagement motor
on page 168.
Table 3-14 Control-panel messages (continued)
ENWW Tools for troubleshooting 353