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Event log message Description Comments
13.13.00 DUPLEX PATH, PAPER STOPPED JAM
13.1C.00 FUSER ACCORDION JAM
13.20.00 PRINTER COULD NOT
AUTOMATICALLY EJECT PAPER
13.21.00 DOOR OPEN JAM
13.30.00 PAPER FEED 1, PAPER LATE JAM
41.XX.00
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X=11 Yellow laser scanner
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X=12 Magenta laser scanner
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X=13 Cyan laser scanner
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X=14. Black laser scanner
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X=15. Main drive
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X=16. Main drive
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X=17. Main drive scanner
54.01 The humidity-environment sensor is
abnormal.
Ensure the product is in a supported
environment. If the error persists, replace
the CN1 environment sensor.
54.02 Printer error Developer failure
54.03 Printer error Density sensor failure.
54.05 Printer error Media sensor out of range.
54.06 The DMAX density or OHT sensor is out
of range.
1.
Press the Home
button.
2. Press the down arrow
to highlight
CONFIGURE DEVICE, and then
press the OK button.
3. Press the down arrow
to highlight
PRINT QUALITY, and then press
the OK button.
4. Press the down arrow
to highlight
QUICK CALIBRATE NOW, and
then press the OK button.
54.07 Printer error Rotary motor error
54.XX Drum phase sensor is out of range.
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XX = 07 Yellow
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XX = 08 Magenta
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XX = 09 Cyan
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XX = 0A Black
ENWW Tools for troubleshooting 379