HP (Hewlett-Packard) CC490A All in One Printer User Manual


 
Description Recommended action
60.04 ERROR Tray 4 is not lifting correctly. 1. Reconnect connector J406 on the paper
deck controller PCA and the
intermediate connector J21.
2. Run the sensor test in sensor monitor
mode to verify that the cassette media
stack surface sensor is functioning
properly. If it is not, replace the pickup
assembly. See
Pickup assembly
(optional paper feeder) on page 226.
3. Reconnect connector J24 of the lifter
motor. Also check J405 on the paper
deck controller PCA.
4. If the message persists, replace the lifter
drive assembly. See
Lifter-drive
assembly (optional paper feeder)
on page 230.
60.05 ERROR Tray 5 is not lifting correctly. 1. Reconnect the connector J403 on the
paper deck controller PCA and the
intermediate connector J31.
2. Run the sensor test in the sensor
monitor mode to verify that the PD
cassette media stack surface sensor is
functioning properly. If it is not, replace
the middle pickup assembly. See
Pickup
assembly (optional paper feeder)
on page 226.
3. Reconnect the connector J34 of the lifter
motor and the connector. Also check
J402 on the paper deck controller PCA.
4. If the message persists, replace the lifter
drive assembly. See
Lifter-drive
assembly (optional paper feeder)
on page 230.
62 NO SYSTEM
To continue turn off then on
The product has an internal problem. Turn the product off and then on.
68.X PERMANENT STORAGE FULL
To continue press OK
The product NVRAM is full. Some settings
saved in the NVRAM might have been reset
to the factory defaults. Printing can continue,
but some unexpected functions might occur
if an error occurred in permanent storage.
X values
0 = Internal memory
1 = Removable disk
Press the OK button to clear the message. If
the message is not cleared, turn the product
off, and then turn the product on.
Table 3-14 Control-panel messages (continued)
ENWW Tools for troubleshooting 355