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3. Select the Paper/Quality tab.
4. In the Paper Type drop-down box, select More... and then select the paper type that best matches
the paper that is loaded in the product.
Clean the fuser
Run the device cleaning page to keep the fuser free of toner and paper particles that can sometimes
accumulate. Accumulation of toner and particles can cause specks to appear on the front or back side
of your print jobs.
HP recommends that you use the cleaning page when there is a print quality issue.
A Cleaning message appears on the product control panel display while the cleaning is taking place.
In order for the cleaning page to work correctly, print the page on copier-grade paper (not bond, heavy,
or rough paper).
Create and use the cleaning page
1. Scroll to and touch Administration.
2. Scroll to and touch Print Quality
3. Touch Calibration/cleaning.
4. Touch Process cleaning page.
Respond to control panel error messages
If you see a 54.Error <XX> message in the event log, you might need to perform some maintenance
on the product in order to avoid more errors and solve print quality problems.
1. Open and then close the right door of the product to log a 54.Error <XX> as the latest event in the
event log.
2. Scroll to and touch Administration.
3. Scroll to and touch Troubleshooting.
4. Scroll to and touch Event Log.
5. Touch Print.
6. Find the most recent event in the log.
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If the event is a 54.OE.01 Media Sensor event, you need to replace the registration second
transfer assembly.
●
If the event is a 54.OE.02 Media Sensor event, you need to replace the product transfer kit.
●
If the event is a 54.OE.03 Media Sensor event, you need to clean the registration second
transfer assembly and the media sensor using the following procedure.
ENWW Correct print quality and copy quality problems 261