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The printer driver does not automatically set up your selected product in the Print Center or Printer Setup Utility.
Cause
Solution
The Postscript Printer Description (PPD) file is corrupt. Delete the PPD file from the following hard-drive folder: Library/
Printers/PPDs/Contents/Resources/<lang>.lproj,
where <lang> is the two-letter language code for the language that
you are using. Reinstall the software. See the getting started guide
for instructions.
The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality cable.
A print job was not sent to the product that you wanted.
Cause
Solution
The print queue might be stopped. Restart the print queue. Open print monitor and select Start Jobs.
The wrong product name or IP address is being used. Another
product with the same or similar name, IP address, or Rendezvous
host name might have received your print job.
Print a configuration page in order to check the product name, IP
address, or Rendezvous host name. Verify that the name, IP address,
or Rendezvous host name on the configuration page matches the
product name, IP address, or Rendezvous host name in the Print
Center or Printer Setup Utility.
An encapsulated PostScript (EPS) file does not print with the correct fonts.
Cause
Solution
This problem occurs with some programs.
●
Try downloading the fonts that are contained in the EPS file to
the product before printing.
●
Send the file in ASCII format instead of binary encoding.
You are unable to print from a third-party USB card.
Cause
Solution
This error occurs when the software for USB products is not
installed.
When adding a third-party USB card, you might need the Apple USB
Adapter Card Support software. The most current version of this
software is available from the Apple Web site.
Table 15-1 Problems with Mac OS X (continued)
ENWW Solve common Macintosh problems 271