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Contents 13
iLO POST LED Indicators...............................................................................................................364
Event Log Entries ............................................................................................................................366
MS-DOS® Error Codes...................................................................................................................370
Hardware and Software Link-Related Issues...................................................................................370
Hardware ..............................................................................................................................371
Software................................................................................................................................371
Login Issues .....................................................................................................................................371
Login Name and Password Not Accepted ............................................................................372
Directory User Premature Logout.........................................................................................372
iLO Management Port Not Accessible by Name..................................................................372
iLO RBSU Unavailable after iLO and Server Reset.............................................................373
Inability to Access the Login Page .......................................................................................373
Inability to Access iLO Using Telnet ...................................................................................374
Inability to Access Virtual Media or Graphical Remote Console.........................................374
Inability to Connect to iLO after Changing Network Settings .............................................374
Inability to Connect to the iLO Diagnostic Port ...................................................................374
Inability to Connect to the iLO Processor through the NIC..................................................375
Inability to Log into iLO after Installing the iLO Certificate ...............................................376
Firewall Issues......................................................................................................................376
Proxy Server Issues ..............................................................................................................377
Troubleshooting Alert and Trap Problems.......................................................................................377
Inability to Receive Insight Manager 7 or Systems Insight Manager Alarms (SNMP Traps)
from iLO...............................................................................................................................377
iLO Security Override Switch ..............................................................................................378
Authentication Code Error Message.....................................................................................378
Troubleshooting Mouse Problems ...................................................................................................379
Local USB Mouse and Linux ...............................................................................................379
Mouse Issue Using SuSE Linux ...........................................................................................380
Remote Console Mouse Control Issue..................................................................................380
Emulating a PS/2 Keyboard in a Headless Server Environment ..........................................381
Troubleshooting Remote Console Problems....................................................................................381
Linux Remote Console .........................................................................................................381
Inability to Navigate the Single Cursor of the Remote Console to Corners of the Remote
Console Window ..................................................................................................................382
Remote Console No Longer Opens on the Existing Browser Session..................................383
Remote Console Text Window not Updating Properly ........................................................383
Remote Console Turns Grey or Black..................................................................................384
Troubleshooting SSH and Telnet Problems.....................................................................................384
Initial PuTTY Input Slow .....................................................................................................384
PuTTY Client Unresponsive with Shared Network Port......................................................384
SSH Text Support from a Remote Conosle Session.............................................................385
Troubleshooting Terminal Services Problems.................................................................................385
Terminal Services Button Is Not Working ...........................................................................385
Terminal Services Proxy Stops Responding.........................................................................385