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Allow the glass to dry thoroughly before scanning another image.
For more details, see Care and maintenance on page 17.
Slides, negatives, and TMA issues
Use this section to help resolve issues with 35 mm slides or 35 mm negatives that
have been scanned by using the TMA.
The image cannot be enlarged
You might have used Zoom in, which only changes the view on the screen. Use
Resize to change the size of the final scanned image. For more information, go to the
Index tab in the onscreen help. Type resize in the keyword field and click images in
HP Scanning software in the list.
Incorrect colors print, or the image is too light or dark
● The software might be setting the exposure for the entire area instead of for one
slide or negative. Select and drag the handles around the selection area until you
see the image area you want to scan.
● If a light shield is provided, use the slide-light-shield to cover the remaining area
in the slide holder if you are scanning fewer than the maximum number of slides
with the TMA. This ensures that no extra light leaks into the scan.
● If a light shield is provided, use the negative-light-shield to cover the remaining
area in the in the negative holder if you are scanning fewer than the maximum
number of negative frames with the TMA. This ensures that no extra light leaks
into the scan.
● The settings for transparent materials are reversed. Make sure that you have
selected Scan positives, such as 35 mm slides, using the TMA for slides, or
Scan negatives using the Transparent Materials Adapter (TMA) for negatives.
Dots or streaks appear in the scanned image
● Check the original slide or negative for damage or debris.
● Clean the TMA with a dry, soft, lint-free cloth. If necessary, lightly spray the cloth
with a mild glass cleaner. Allow the glass to dry thoroughly before scanning
another image.
The scanned images are dark
● Check to see if the TMA light is on before you click Scan or Accept.
● The bulb in the TMA light source might be broken or not working. If the bulb is
broken, service is required.
● The selection area might not be made correctly. Make a selection area that only
includes the photo, without borders.
The TMA does not work at all
The cable might not be connected correctly. Ensure that the ADF cable is connected
securely.
Chapter 5
24
HP Scanjet 8270 Document Flatbed Scanner