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No light or only dim light is visible in the TMA after selecting slides or negatives
in the Scan dialog box
After each step, start a scan to see if the scanner is working. If not, proceed with the
next step.
1. Make sure that the TMA is connected to the scanner.
2. Ensure that Scan positives, including 35 mm slides, using the TMA or Scan
negatives using the Transparent Materials Adapter (TMA) is selected in the
HP Scanning dialog box.
3.
The bulb in the TMA might not be working. Click the Scan Picture button (
) and
look for illumination. If the bulb is broken, service is required. See Product
support on page 26.
4. The TMA has a short warm-up mode. Wait a few seconds to see if the light turns
on. For the best scanning quality, let the TMA light warm up for at least 30
seconds.
User Guide
25
English