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Cartridge Problem
Choose your error
•
The following cartridge appears to be missing or damaged
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Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots
The following cartridge appears to be missing or damaged
Use the following to correct the error:
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Replace the ink cartridges
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Supplies
NOTE: Ink level alerts and indicators provide estimates for planning purposes only.
When you receive a low-ink alerts, consider having a replacement cartridge available
to avoid possible printing delays. You do not need to replace the ink cartridges until
print quality becomes unacceptable.
For information on recycling used ink supplies, see
HP inkjet supplies recycling
program.
Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots
Make sure the ink cartridges are in the proper slot.
Use the following to correct the error:
Replace the ink cartridges
Cartridge Problem
The following cartridge has a problem
Use the following to correct the error:
•
Replace the ink cartridges
•
Supplies
•
HP inkjet supplies recycling program
Paper Mismatch
Paper detected does not match paper size or type selected
Use the following to correct the error:
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Load media
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Print on special and custom-sized media
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Change print settings
The cartridge cradle cannot move
Please turn device power off. Check device for a paper jam or other obstruction
Use the following to correct the error:
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Clear a jam in the device
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Hardware installation suggestions
Chapter 5
120 Maintain and troubleshoot