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IBM System Storage DR550 Version 3.0 ------17 March 2006 Page 120
IBM Storage Systems Copyright © 2006 by International Business Machines Corporation
Problem Area Start with this information
External network communication Check that the external network Ethernet cables are correctly
connected to the servers.
Check that other systems are able to communicate on the
network?
• If other systems are experiencing network problems
the problem is external to the DR550
• If the DR550 is the only system that is failing start with
the pSeries 615 Model 6C3 and Model 6E3 Your
Guide to Removing, Replacing and Installing Parts
SA38-0638-00. See the next table for other sources of
information.
P5 520 service request number or
other server problem indications.
pSeries Diagnostic Information for Multiple BUS Systems
SA38-0509.
Examine the system run-time error log. See Viewing the AIX
runtime error log on page 122.
P5 520 The following books are available from
http://publib16.boulder.ibm.com/pseries/en_US/infocenter/bas
e
DR550 SAN; 2005-B16 Switch
problems
IBM TotalStorage SAN Switch 2005 Model B16 Installation,
Service and User’s Guide (GC26-7753)
See the next table for other sources of information.
DS4100 Fibre Channel Storage
Server
Solving Problems chapter in DS4100 Installation and User’s
Guide GC26-7531.
See the next table for other sources of information.
EXP100 Storage Expansion Unit Solving Problems chapter in DS4000 EXP100 Installation and
User’s Guide GC26-7601.
See the next table for other sources of information.
AIX or HACMP AIX 5L for Power V5.2 Documentation CD LCD4-1144.
See the next table for specific pointers to PDF files on this CD.
DS4000 Storage Manager DS4000 Storage Manger V9.12 or 9.15 CD.
See the next table for specific pointers to PDF files on this CD.
System Storage Archive Manager Tivoli Storage Manager for AIX Manuals available at
http://publib.boulder.ibm.com/tividd/td/IBMStorageManagerforAIX5.2.2.html
Tivoli Storage Manager for Client Manuals available at
http://publib.boulder.ibm.com/tividd/td/IBMTivoliStorageManagerClient5.2.2.html