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CoSession: CoSession is a remote-control diagnostic program that can be used by
another individual, such as an IBM HelpWare technician or your in-house
administrator, to help diagnose problems with your computer from a remote
location. CoSession is provided on the Ready-to-Configure CD that comes with your
computer. To use CoSession, it must be installed in your computer, and your
computer must have a modem.
Important
Before attempting to use CoSession, contact IBM HelpWare or your in-house
administrator for specific instructions on setting up and using the program.
Installing Files from Option Diskettes
An optional device or adapter might come with a diskette. Diskettes that are
included in option packages usually contain files that the system needs for
recognizing and activating the options. Until you install the necessary files, the new
device or adapter might cause error messages.
If your optional device or adapter comes with a diskette, you might need to install
some configuration (.CFG) files or diagnostic files (.EXE or .COM) from the diskette
to your hard disk. Refer to the documentation that comes with the option to see if
you need to install files.
Managing TSR Programs
Terminate-and-stay-resident programs (TSRs) are loaded into memory and stay
there so you can access them whenever you want. If you are loading or using an
application program and receive a message that you do not have enough memory,
TSR programs might be taking up valuable space.
Check the documentation that comes with each TSR program to find out how to
solve this problem. You might be able to remove the program from memory for the
rest of your current work session. Sometimes you can change the order in which
the TSRs are loaded so that memory is used more efficiently. Or perhaps you can
remove from the AUTOEXEC.BAT file the TSR programs that you do not use
frequently.
See your operating system documentation for assistance on editing or disabling
statements in the AUTOEXEC.BAT file.
Chapter 5. Solving Problems 97