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On-site service to premium on-site service
If your warranty provides for on-site service, you can upgrade to premium
on-site service (4-hour average on-site response, 24 hours a day, 7 days a week).
You also can extend your warranty. HelpWare Warranty and Repair Services offers
a variety of post-warranty maintenance options, including ThinkPad EasyServ
Maintenance Agreements. Availability of the services varies by product.
For more information about warranty upgrades and extensions:
In the U.S., call 1-800-426-7697.
In Canada, call 1-800-465-7999.
In all other countries, contact your IBM reseller or IBM marketing
representative.
Ordering Publications
Additional publications are available for purchase from IBM. For a list of
publications available in your country:
In the U.S. and Puerto Rico, call 1-800-879-2755.
In other countries, contact your IBM reseller or IBM marketing representative.
Chapter 6. Getting Help, Service, and Information 105