Filter
Top Products
If you transfer a Machine to another user, warranty service is available to that user for the remainder of
the warranty period. You should give your proof of purchase and this Statement to that user. However,
for Machines which have a life-time warranty, this warranty is not transferable.
Warranty Service
To obtain warranty service for the Machine, you should contact your reseller or call IBM. In the United
States, call IBM at 1-800-772-2227. In Canada, call IBM at 1-800-565-3344. You may be required to
present proof of purchase.
IBM or your reseller will provide certain types of repair and exchange service, either at your location or
at IBM's or your reseller's service center, to restore a Machine to good working order.
When a type of service involves the exchange of a Machine or part, the item IBM or your reseller
replaces becomes its property and the replacement becomes yours. You represent that all removed items
are genuine and unaltered. The replacement may not be new, but will be in good working order and at
least functionally equivalent to the item replaced. The replacement assumes the warranty service status
of the replaced item. Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service. You also agree to
ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange.
You agree to:
1. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not
own; and
2. where applicable, before service is provided —
a. follow the problem determination, problem analysis, and service request procedures that IBM or
your reseller provide,
b. secure all programs, data, and funds contained in a Machine, and
c. inform IBM or your reseller of changes in a Machine's location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in
transit in those cases where IBM is responsible for the transportation charges.
Extent of Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
The warranties may be voided by misuse, accident, modification, unsuitable physical or operating
environment, improper maintenance by you, removal or alteration of Machine or parts identification
labels, or failure caused by a product for which IBM is not responsible.
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR
IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT
APPLY TO YOU. IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN DURATION
TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Limitation of Liability
Circumstances may arise where, because of a default on IBM's part or other liability you are entitled to
recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to
112 Using Your Personal Computer