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SECTION 2
Operation
6400 Hand-Held Computer User’s Guide
2-11
Table 2-2
Solution Notes
Note Solution
1 To isolate the issue to the battery pack itself, put the “suspected” battery
pack into a
computer
and operate for a few minutes. Then, try the
battery pack in different charger cups to see if this error still occurs. If
it does occur, send the battery pack to your service center for
replacement.
2
This situation could be caused by a bad charger cup or a
computer
.
Insert different batteries into this same charger cup. If the cup produces
this same error with the other batteries, this indicates that the cup on
the charger is bad. To get the battery back into a good state, put the
battery pack back in the computer and operate for a few minutes. Then
place the battery pack into a different charger cup and recharge. Send
the charger to your service center .
3 Leave the battery pack in the charger for a minimum of 16 hours. If the
error condition still exists, send the battery pack to your service center.
Backup Battery
A fully charged backup battery provides protection for
maintaining data approximately 100 hours with the main
battery removed or completely run down. The backup
battery is charged from the main battery pack and every
time your hand-held computer is placed in a dock or
charging source.
"
NOTE:
Your computer should be placed on a charging source for 12 hours
before using the first time to fully charge the backup battery.
The backup battery is not user-replaceable. To have your
backup battery replaced, send it in to the Intermec
Customer Service Center nearest to you. Whenever you
send in your computer for service, include a description of
what you would like to have done to it.