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WiBox® 2100E Device Server User Guide 83
12: Troubleshooting
This chapter discusses how you can diagnose and fix errors quickly without having to contact a
dealer or Lantronix. It helps to connect a terminal to the serial port while diagnosing an error to
view summary messages that may be displayed. When troubleshooting, always ensure that the
physical connections (power cable, network cable, and serial cable) are secure.
Note: Some unexplained errors might be caused by duplicate IP addresses on the
network. Make sure that your unit's IP address is unique.
Diagnostic LED States
Condition Channel 1 Status LED
Network controller error
Blink 3x/4 seconds
Serial number storage checksum error
Blink 4x/4 seconds
Duplicate IP address present
Blink 5x/4 seconds
No DHCP response
Blink 5x/4 seconds
Setup menu active
Blink 2x/second for 2 seconds, off for 2 seconds
Problems and Error Messages
Problem/Message Reason Solution
Cannot establish an Infrastructure
network connection to the WiBox
2100E device server.
Network Name (SSID) in the
WiBox 2100E is not set or does
not match the Access Point (AP).
Verify Network Name (SSID) for
the WiBox 2100E and AP are the
same. These are case-sensitive.
The AP has WEP encryption
enabled and the WiBox 2100E
does not or WEP authentication
type does not match the AP.
Enable WEP encryption in WiBox
2100E. Set encryption key and
authentication type to match the
AP. Ensure the key is entered in
HEX notation in both the AP and
the WiBox 2100E.
Cannot establish an Ad Hoc
network connection to the WiBox
2100E.
Ad Hoc network is not enabled in
the WiBox 2100E.
Enable Ad Hoc network. Set Ad
Hoc Network Name (IBSS) to
match. These are case-sensitive.