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Cable is not connected, is loose, or is damaged
The printer cable must be fully connected and undamaged for proper communication.
MAKE SURE THE USB CABLE IS CONNECTED TO THE USB PORT ON THE BACK OF THE COMPUTER
The USB port on the back of the computer is marked by . Plug the long, flat end of the USB cable into this
port.
MAKE SURE THE OTHER END OF THE USB CABLE IS CONNECTED TO THE BACK OF THE PRINTER
Plug the smaller, more square end of the USB cable into the back of the printer.
MAKE SURE THE CABLE IS NOT DAMAGED OR LOOSE
Make sure:
• The USB cable is not damaged.
• The light is on.
For more information, see the related topic below.
Printer is not able to communicate with the computer
The printer and computer are not able to exchange data. Verify that the printer is plugged in, and the light is on.
Print troubleshooting
Colors on printout are faded or differ from colors on the screen
Check the following. When you think you have solved the problem, test the solution by sending a document to print.
ADJUST THE COLOR AND PRINT SPEED
You may need to adjust the color and print speed.
CHECK THE LEVEL OF INK IN THE PRINT CATRIDGES
1 From the Finder desktop, double-click the Lexmark 5300 Series folder.
2 Double-click the Lexmark 5300 Series Utility icon.
Troubleshooting
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