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CHECK PAPER LOADING
• Load a smaller amount of paper into the printer.
• Load paper with the print side facing you. (If you are not sure which side is the printable side, see the instructions
that came with the paper.)
See “Loading paper” on page 6 and its related topics for information about:
• Maximum loading amounts per paper type
• Specific loading instructions for supported paper and specialty media
REMOVE EACH PAGE AS IT IS PRINTED
Remove each page as it exits, and let it dry completely before stacking.
ADJUST THE PAPER GUIDES
Adjust the paper guides:
• When using media less than 8.5 inches wide
• To rest against the edges of the paper or media, making sure it does not buckle
Printer does not feed paper, envelopes, or specialty media
These are possible solutions. Try one or more of the following:
CHECK FOR PAPER JAMS
Check for and clear any paper jams. For more information, see “Jams and misfeeds troubleshooting” on
page 154.
CHECK MEDIA LOADING
• Verify that the specialty media is loaded correctly.
• Try loading one page, envelope, or sheet of specialty media at a time.
For more information, see the “Getting Started” section in the “Printing” chapter.
MAKE SURE THE PRINTER IS SET AS THE DEFAULT PRINTER AND IS NOT ON HOLD OR PAUSED
To set printer as default:
1
From the Finder desktop, choose Applications Utilities Print Center or Printer Setup Utility, depending
on the operating system version you are using.
2 From the Printer List dialog, select your printer.
Troubleshooting
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